Description Job Summary Responsible for designing, creating, maintaining, and supporting existing and future IT infrastructure in the areas of systems, network, storage, security, and virtual technology for QTC. Also functions as the primary technical liaison between Infrastructure and other IT teams, vendors and partners, as well as the business to design infrastructure solutions. Essential Duties and Responsibilities Implement advance IT infrastructure technology as required Work closely with Product Management Group (PMG) to understand business requirements and translate them to technical specifications develop project plans, procure resources, monitor progress, and provide regular status reports to IT management Primary technical liaison between QTC IT and Leidos to ensure infrastructure solutions are documented and complies with Leidos security and compliance requirements, as well as policies and procedures Assist in the hiring, evaluating, coachingmentoring, and career planning of infrastructure engineers, all of which will be will be done in conjunction with the Manager, IT Infrastructure Stay abreast of and evaluate emerging infrastructure technology to help determine value to the organization Document and submit various Leidos waivers and requests, as necessary to support company initiatives Develop new and maintain existing documentation for Infrastructure designs, as well as on-going operational and administrative procedures Work closely with network and systems administrators and engineers to implement IT infrastructure solutions and ensure established process and policies are adhered to Conduct research as required for new infrastructure technologies, and help develop best practices and patterns to aid in the adoption of new technologies that are appropriate to the company's requirements Provide Tier 34 technical support for infrastructure-related issues and requests Other projects and duties as assigned Competencies Ability to work effectively in a team environment Ability to utilize discretion and independent judgment to switch between priorities quickly without affecting quality or performance Excellent written and verbal communication skills Superior customer service skills Ability to work with minimal supervision Experience with project management andor practicing Agile - Scrum. Solid organization and planning skills, with strong attention to detail Advance-level knowledge of infrastructure technologies to include, but not limited to Microsoft Active Directory, Microsoft Exchange, firewalls, routing and switching (CiscoAruba), wireless communication, network security, data storage (block, file, etc), backup infrastructure, VDI, datacenter management, and virtual infrastructure (Hyper-V and vSphere) Must possess the ability and flexibility to work extra hours and weekends Ability and desire to take ownership of work assignments and drive tasks to completion Education andor Experience (includes certificate licenses) Bachelor degree in computer science, business administration, related field, or possess equivalent work experience. 14 to 20 years of experience designing and implementing infrastructure technology CCNP, CISSP, MCSE, VCP or relevant technical certifications a plus. Must be able to successfully pass National Agency Check with Inquiries (NACI) background investigation QTC Management Inc. is a VEVRAA Federal contractor and an Equal Opportunity Employer. The company has an ongoing commitment to affirmative action and the creation of a workplace free of discrimination, harassment and retaliation. The company recruits, hires, trains, and promotes individuals in all job titles without regard to race, color, creed, religion, ancestry, national origin, age, sex, sexual orientation, people with disabilities protected under law, and protected veteran status. This job description supersedes all prior job descriptions and is intended to describe the general content and essential requirements for the position listed above. It is not to be construed as an exhaustive statement of requirements, duties and responsibilities. Management reserves the right to add or change the duties of this position as required at any time.