An IT Infrastructure Manager is required by a fantastic Global Technology Company based in North London. You will be responsible for managing the performance and output of a geographically disperse IT team of 5 people, and you will join a company which employs over 1000 staff globally. A salary of up to £62,000 + Bonus is available.
Alongside managing a team of systems engineers and administrators, you will also oversee and facilitate the daily responsibilities of the IT Operations team. This will include the evolution and management of SaaS/On-prem systems and applications, Level II/III support of infrastructure, business applications and end-user hardware, and onboarding/offboarding.
The IT Operations team collaboratively provides global support including, but not limited to, response and resolution of Incidents, Problems, and Requests via phone, ITSM portal, and e-mail. This individual must be a leader, process-driven, highly motivated and have a proven track record of leading teams, innovating, execution, teamwork, and customer-service.
Previous experience of working within a similar IT Operations Management capacity.
Proven experience of managing and leading a team of IT Engineers
A good knowledge of the majority of the following: Azure/AWS, VMware, Exchange Online, Endpoint Manager/Intune, Azure AD, Office 365 Apps, Windows 10, and MacOS
ITIL and/or Agile certification
London / Home Based.
To £62,000 + 10% Bonus
Please send your CV through to Sam Gillett of CV Screen in strict confidence