Job Details

IT Infrastructure lead

Genome International Corp
Madison, Wisconsin, United States

Essential Functions:

  • Provide high level and detailed, consultative infrastructure solutions for both commercial off the shelf (COTS) software and custom developed application projects.
  • Server, storage and backup provisioning, administration, maintenance and support including performance and availability monitoring
  • manage and renew Signed and Self-Signed certificates and 3rd party certificates
  • Design, configure and implement new vendor applications
  • Monitor and maintain the health of enterprise environments.
  • Develop and monitor architectural standards and policy; collaborate with the team to design, follow and enforce security policies and processes.
  • Create and maintain standard operating procedures including infrastructure provisioning, capacity management, and availability management.
  • Create and maintain architecture reference materials, technical and functional documentation.
  • Develop technical solution roadmaps in support of business initiatives.
  • Design automated applications and infrastructure with focus on security, scalability, availability, and recoverability.
  • Provide leadership for and contribute to the development of solutions and deliverables related to infrastructure for DOJ projects in collaboration with project teams.
  • Provide project estimates related to infrastructure solutions.
  • Monitor project work of technical staff and drive project progress.
  • Train staff on system architecture, components, and troubleshooting
  • Oversee and audit compliance with architectural policies and standard operating Procedures.
  • Assess rapidly changing technologies, including tools, technologies, frameworks and industry best practices and develop recommendations for solutions to meet current and emerging business needs.
  • Develop in-depth understanding of business needs.
  • Serve as technical liaison to management, business stakeholders, and vendors.
  • Develop support procedures, technical documentation, and other related documentation.
  • Strong understanding and experience supporting Microsoft Architecture including AD

services and Group Policy, Distributed File & Print services, VDI, WSUS, Anti Virus

infrastructure, and desktop life cycle management.

  • Must have demonstrated work experience in a large enterprise environment supporting and maintaining core Microsoft technologies including Active Directory, Windows Server


  • Ability to understand and use technical documentation effectively.
  • Ability to work with minimal supervision.
  • Maintain incident response logs and associated performance consistent with Service Level


  • Administer IT operational tasks in order to ensure a properly operating and controlled


  • Bridge any gaps in system configuration needs as assigned.
  • Strong working knowledge of operating systems environments (MS), file server print and web server administration/configuration, browser configuration, database environments and related software applications.
  • Ability to prioritize workload and maintain a cheerful, client-friendly persona under sometimes stressful conditions.
  • Must be a self-starter with the ability to react quickly, reliably, honestly, and with a diverse set of skills and personalities.
  • Result Driven: get it done quickly and done correctly the first time.
  • Ability to work independently and in a team environment, to deal with constant change and

competing priorities, and to participate in continual process improvements.

  • Excellent communication skills
  • Ability to multi task in a fast pace environment
  • Demonstrated advanced level problem solving skills
  • Exceptional customer service skills

Service Ownership Responsibilities

  • Provide subject matter expertise (SME) on the

technical aspects of the application or service

when asked by peers, management, or

Divisional partners for information or status.

  • Validate that the application or service is

available or unavailable in the event of a critical

service disruption.

  • Assist with troubleshooting the application or

service upon request or when activated through

the DOJ DR or critical incident response plans.

  • Define recommendations for application specific

upgrades, releases, and compliance with

DOJ quality standards, including security, high

availability, and performance.

  • Respond to the on-call phone for incidents
  • Respond to the on-call staff

Qualification Rating

Must Have

General Competencies

Ability to be self directed

and 1 years

Ability to log, organize and prioritize work

and 1 years

Engagement End Date


Estimated Project End Date

On or before 06/30/2021 with 1 optional 1 year extension

- provided by Dice

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