Job Details

Infrastructure Technician Level 3 Apprentice

Advertiser
QA Apprenticeships
Location
Grays, Essex, United Kingdom
Rate
-
Job Details:

Main responsibilities:

Provide superior service to customers.
Develop and maintain close working relationships and interaction with the company's Management and Clients.
Regular communications with customers and ensure they are satisfied with IT service levels.
Assist the support team with daily activities.
Create and maintain documentation and diagrams of office infrastructure, underlying services and systems.
Troubleshot hardware issues
Installed / updated operating systems
Ability to perform well in team environments.

Desired skills and personal qualities:

Experience of, or a keen interest in IT and technology
Strong communication skills including excellent telephone manner
A desire to solve problems, with the determination to get to the root cause of a problem and implement a permanent fix
Experience of fixing technical issues hardware/desktop or software (for yourself, family and friends or as part of your computer studies).
Highly organised individual
Always remain flexible and enthusiastic

Desired qualifications:

A minimum of 5 GCSE's, grade A-C, including English and Maths.

Future prospects:

Possibility of full time employment.

Important Information:

QA's apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.
Shortcode:
1-
Programme:
IT systems and networking
Town:
Grays
Salary:
230.62 per week
Closing date:
19 Feb 2021

Send application

Mail this job to me so I can apply later

Apply With CV

You are not logged in. If you have an account, log in to your account. If you do not have an account, why not sign up? It only takes a minute!

latest videos

Upcoming Events