Job Details

Infrastructure Technical Program Manager

Seattle, Washington, United States

Amazon Web Services provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. The AWS Cloud infrastructure is built around Regions and Availability Zones (AZs). AWS Regions provide multiple, physically separated and isolated AZ which are connected with low latency, high throughput, and highly redundant networking. These AZ's offer AWS customers an easier and more effective way to design and operate applications and databases, making them more highly available, fault tolerant, and scalable than traditional single datacenter infrastructures or multi-datacenter infrastructures. How would you like to come be part of the team that builds and procures that low latency, high throughput, and highly redundant network?

Amazon Web Services is looking an Infrastructure Technical Program Manager to support the North and South America Metro Fiber Planning and Acquisition (MFPA) team who manage bulk and ring network fiber connectivity at AWS AZ's.

Amazon is seeking a candidate with proven experience in delivering successful programs, a strong sense of ownership, and a passion for defining and driving large cross-functional programs in the infrastructure space. You will control project intake, manage resources, goals, scope work, track and report progress, and develop mechanisms that enable automation. You should have a demonstrated ability to think strategically about business, finance, product, and technical challenges with the ability to build and convey compelling value propositions for our customers.

At Amazon, we set a high bar, so expect to be challenged on the scope and scale of the problems we tackle. We are moving fast, using the latest technologies, and transforming the way we leverage network services. If youre looking for a place to make a huge difference, this is it.

You're a good fit if you:
Can break down complex problems with simplicity while understanding the roles and processes of your dependencies and partnering team.
Have experience diving into the technical details of dark or lit fiber, civil engineering, contract management, optical networking, or capacity management with insightful questions about the services and teams you influence.
Can think long-term, balance conflicting interests, and converge on outcomes that earns trust.
Thrive in ambiguity by seeing around corners and pointing out blind spots.
Can deliver shared goals with internal cross functional teams and external vendors.
Enjoy analyzing data to find meaningful solutions.


Have a high deal of control over the planning and intake of your regions projects to ensure solutions are delivered on time and to standards.
Managing the prioritization and workflow of projects which will include defining new processes to go faster without sacrificing quality.
Proactively identify and resolve issues that may impair the teams ability to meet strategic, financial, technical, and customer's goals.
Define and measure your programs metrics to prove value and benefit.
Interfacing and partnering with all levels of the AWS and Amazon business leadership.


5+ years of Technical Program Management experience in a related technical industry.
Bachelor's degree in Business, Telephony, Information Technology, Networking, or 5+ years equivalent work experience.
3+ years of work experience with network planning, or IT technologies, or construction.
Willing to travel 5-10%.


Communicate complex technical issues simply and convincingly to a wide range of audiences.
Strong verbal and written communication skills. This position requires writing papers and status reports
Strong analytic and problem solving skills.
Experience with the Central and South America telecom markets. is an Equal Opportunity-Affirmative Action Employer - Minority/Female/Disability/Veteran/Gender Identity/Sexual Orientation/Age.

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