Job Details

Infrastructure Svc Eng Advisor (ServiceNow Application Developer)

Anthem, Inc
Atlanta, Georgia, United States
Description SHIFT Day Job SCHEDULE Full-time Location Atlanta, GA (Preferred ) Richmond, VA Indianapolis, IN Mason, OH Office Your innovation. Our impact. At Anthem, Inc., it's a powerful combination, and the foundation upon which we're creating greater access to care for our members, greater health for our communities, and greater experiences for our customers. Innovation is a top priority. Here, you'll have an opportunity to work in a collaborative environment that brings together industry leaders and technology experts, so together we can drive the future of health care. This ServiceNow Application Developer is a senior technical resource that possesses advanced administration capability and is able to design, build, and customize ServiceNow applications and services. The Developer works across applications, delivers new functionality and innovative solutions, and supports the entire development lifecycle. The ServiceNow Application Developer has a software development background that will be enhanced by ServiceNow System Administration, ServiceNow Advanced System Administration, Scripting in ServiceNow, and Application Creation in ServiceNow. Responsibilities may include the following Designs and develops new ServiceNow applications and services Takes ownership of complex business requirements and works them to completion Develops the technical solutions, implements them and performs the component integration tests Responsible for the technical specification and implementation of ServiceNow integrations Development and implementation of ServiceNow ITSM modules - Incident, Problem, Configuration, Change, Request, Knowledge or other ITSM application. Experience with extending the ServiceNow schema to custom applications Exposure to ServiceNow platform capabilities and tools like HR Case Management, Governance, Risk Compliance, Security Operations, and IT Business Management. Assists ServiceNow System Administrators with incident resolution Assists ServiceNow Business Analyst in estimating release level of effort Provides mentoring and guidance for ServiceNow System Administrators Qualifications BABS degree nice to have 5-8 years experience in a support and operations or design and engineering role in any of the following areas servers, networks, telecommunication, operating systems, middleware, disaster recovery, collaboration technologies, hardwaresoftware support or any combination of education and experience, which would provide an equivalent background. An ideal candidate will have experience with Enterprise or IT Service Management System Administration Experience with database design schemas, data modeling, and configuration management principles Strong requirements gathering experience Scripting System integration using web services and other web based technologies such as JavaScript, XML, HTML, AJAX, CSS, HTTP, RESTSOAP Advanced level understanding of ServiceNow implementations and programming skill Anthem, Inc. is ranked as one of America's Most Admired Companies among health insurers by Fortune magazine, and is a 2018 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company please visit us at antheminc.comcareers. AnEqualOpportunityEmployerDisabilityVeteran

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