Job Details

Infrastructure Support Engineer

London, United Kingdom


Our client, a major Investment Bank, is currently looking to bring on board talented Consultants to join their Front Office - Trading Application and Production Support Department.


  • Day-to-day management of production: monitoring, capacity management, problem resolution activities, change management.

  • Responsible for efficient resolution of issues to minimize impact to clients and internal users including liaising with end users, team members, management, vendors, other internal IT teams

  • Assist in the development, design and implementation of technical support systems.

  • Perform activities related to implementation and rollout for upgrades of existing services.

  • Work closely with development teams, business analysts, architects, all infrastructure teams to design and setup new systems, improve existing platforms (resilience, high availability, performance, low-latency).

  • Coordinate and organise changes with external vendors, markets, ECNs.

  • Plan, schedule, implement and document the change activities.

  • Improve team documentation, keep it up-to-date and share knowledge with global team

Skills required:

  • Strong all-around IT background with Investment Banking experience

  • Strong understanding of Linux ( Redhat ) operating systems to be able to tune platforms for optimum performance

  • Scripting (Python, Shell, SQL.) and development skills for administration, monitoring and support tools

  • Good network and firewall infrastructure understanding

  • Good understanding of multicast messaging (ideally in a Tibco RendezVous environment)

  • Ability to analyse network captures

  • Project management skills to deliver medium scale projects

Personal attributes:

  • Team player

  • Self-motivated

  • Strong analytical skills, follow-up capability and problem solving ability

  • Detail-oriented and organized

  • Excellent written and verbal communication skills

  • Capable of prioritizing tasks and multi-tasking projects

  • Flexible and adaptable to new environments. Quickly learn new systems/products

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