Job Details

Infrastructure Support Analyst (Site Support) - Omaha area

State of Nebraska
Lincoln, Nebraska, United States
Description Join a skilled team responsible for personal computer configuration, installation, troubleshooting of dispersed desktops and laptops, including software application support, and LAN/WAN Network troubleshooting. This position will be supporting a five county area surrounding and including city of Omaha. We offer an excellent total compensation package including: 12 paid holidays; vacation and sick leave; State-matched retirement plan; health, dental, vision, and life insurance options! Omaha State Office Building 1313 Farnam, Omaha, NE 68102 Hours: 8-5, Monday - Friday Examples of Work Position will include but not limited to PC and laptop configuration along with hardware and software troubleshooting in a Windows 10 and Microsoft computing environment. Install personal computers/laptops at client work areas, troubleshooting and servicing Hewlett Packard, Dell and Lexmark laser printers. Provide mobile device delivery and support. Troubleshoot and maintain on a limited basis, Ethernet and Local Area Networks. Other duties as assigned. Qualifications / Requirements REQUIREMENTS: Associate degree in computer science and two years of related technical and business experience. Two years of related technical and business experience may substitute for the required education on a year-for-year basis. OR Post high school coursework in computer science and three years of related technical and business experience. PREFERRED: Experience performing basic problem solving of network, printer and computer hardware issues. Experience with trouble shooting and supporting PCs in a large Enterprise network. OTHER: The position requires lifting of 50 lbs. A valid driver's license is also required. Knowledge, Skills and Abilities Proficiency in the use of general or specialized hand tools used to perform PC maintenance have a strong understanding of Windows 10 and Microsoft Office 365. An understanding of basic wiring and troubleshooting Local Area Networks in the Ethernet environment required. Excellent reliability, self-starter, works well individually and as a team in a limited supervisory environment, as well as customer service and communication skills. Ability to lift up to 50 lbs.

Send application

Mail this job to me so I can apply later

Apply With CV

You are not logged in. If you have an account, log in to your account. If you do not have an account, why not sign up? It only takes a minute!

latest videos

Upcoming Events