Job Details

Infrastructure Support (2nd Line)

Cloud Decisions
Basingstoke, Hampshire, United Kingdom

Technical Support Technician

Up to 30k

Have you got experience supporting external customers?

Looking to take the next step of your technical career?

Here at Cloud Decisions we are working with a leader in Microsoft Cloud technologies as they look to continue the growth of their technical teams. Working at the forefront of Microsoft Cloud and AI technologies, this Microsoft Partner helps their customers drive digital transformation through AI and Software services, making everyday functions more effective! As a business they will invest in you, your career and your technical development, helping you to support complex customer environments.

What we're looking for

A self starter, passionate and pro-active individual, who will not only do what is required but will go above and beyond to ensure every single customer gets the best technical support.

  • Experience supporting external customers in an IT Service environment
  • Ability to problem solve and troubleshoot at pace, but with precision
  • Motivated to invest time in your own technical development

The technical part

Although training on specific technologies will be provided, we are looking for individuals who can bring with them existing technical knowledge of the following:

  • Azure IaaS/PaaS
  • Azure Automation / Powershell (a bonus!)
  • O365
  • AzureAD
  • Infrastructure and Networking

What to do next

Get in touch with us! Cloud Decisions are proud to have teamed up with Microsoft UK as part of the brand new Microsoft Talent Concierge, helping you to connect with some of the best cloud career opportunities within the Microsoft Partner Network. Our Talent Specialists are certified in Microsoft Azure & Microsoft365, allowing us to have an unparalleled level of conversation with you about your technical/consulting experience, establish whether this role is right for you and connect you with other opportunities that suit your background.

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