Job Details


Irving, Texas, United States

The Infrastructure Senior Manager is an intermediate level role responsible for Application Languages strategies, including technical guidance, development path and guidelines and security in coordination with the Technology Infrastructure team. The overall objective is to coordinate, manage and advise a team of professionals on technical and strategic concepts and activities.


  • Lead, evaluate, provide resources and drive a team towards realistic goals
  • Apply technical expertise to strategize for current/future technological developments and serve as point of contact for technical questions
  • Apply knowledge of concepts and procedures to resolve issues
  • Responsible for delivery of end results and resource planning; shares responsibility for budget management which directly impacts the Technology Infrastructure area
  • Contribute to formulation of strategies for infrastructure technologies functional areas across
  • Demonstrate in-depth knowledge of how Technology Infrastructure integrates within the overall technology function to achieve business goals
  • Management of the Application Runtimes and Languages team
  • Provide technical direction to the team
  • Produce, define a strategy, lead towards and develop new processes, certify new products and solutions
  • Propose solutions for keeping up with dynamically changing products demand
  • Communication with business partners (upwards and downwards)
  • Participate in global engineering initiatives, meetings and projects
  • Participate in documentation of global standards for the area
  • Define, drive and assist in the implementation of corporate standards for Application Languages and Frameworks
  • Drive the adoption and consistent use of corporate systems for management of Infrastructure including new automated processes
  • Ensure the consistent use of corporate systems for implementation of technical solutions within the area of responsibilities
  • Develop and foster partnerships with the other Citigroup technology groups
  • Ensure that compliance is an integral component of all team activities
  • Ownership and delivery of customer and TI initiated projects
  • Ensure that projects that are delivered they meet or enhance the Application Languages and Frameworks strategy and is in line with overall/global Developer Services strategy
  • Prepare forecasts for the team considering appropriate book of skills and coverage
  • Represent the App Languages team with both internal and external auditors
  • Ensure compliance with SOX initiatives for the Developer Services
  • Work together with other CTI units to align or define standard procedures
  • Elevate processes/solutions up to next-gen stage by promoting agile development and high quality products
  • Encourage cross-regions cooperation amongst team members working together remotely
  • Know the products and processes to represent Middleware Engineering in conversation with Citi Risk Management, Internal Audit, Security Operations, Sector Compliance and Operations

  • Ensure ongoing compliance with regulatory requirements, evaluate controls to help mitigate negative outcomes through prevention, detection and correction
  • Persuades and influences others through communication skills; may negotiate with external parties
  • Acts as SME to senior stakeholders and/or other team members.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firms reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.


  • Experience in a Technology Infrastructure role with people management experience in Software Development area
  • Demonstrate knowledge of process flow for any open-source or remote repo artifact to add in Citi artifactory repo

  • Project management experience
  • Ability to communicate technical concepts to non-technical audience
  • Experience in programming/software development
  • Strong in programming languages product inventory and trends is needed to formulate right development and controls

  • Knowledge of Information Security standards to ensure Compliance of Citigroup Security policies and standards for Middleware products

  • Ability to develop projects required for design of metrics, analytical tools, benchmarking and best practices
  • Effective written and verbal communication skills
  • Effective analytic/diagnostic skills
  • Ability to partner with virtual and in-person teams, define goals to a team, and work under pressure or to a deadline


  • Bachelor's/University degree, Master's degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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