Job Details

Infrastructure Manager

Infinity Consulting Solutions
Chicago, Illinois, United States
Job Description - Infrastructure Manager The Infrastructure Manager is responsible for the design, architecture, and support of the Enterprise Infrastructure. The Infrastructure Manager will be a member of the IT Operations team supporting all network, server, phone, and datacenter infrastructure across all locations. The ideal candidate for this role will have proven experience leading high performing teams with both on premise and cloud-based systems. In this role, you will need to work with internal customers and have an attention to detail to maintain a high-performance and secure network. Responsibilities bull Manages and coordinates urgent and complicated support issues. Acts as an escalation point for Infrastructure and network teams. bull Develops and matures processes to ensure free flowing escalation and information within the organization. Works with the team to determine root cause of issues and communicates appropriately to internal and external customers. bull Works with the Infrastructure team to bull Configure and maintain AWS, Azure, and other cloud-based infrastructure bull Monitor, Troubleshoot and maintain infrastructure configurations bull Develop specifications, standards, and documentation for the infrastructure bull Works with vendors for issue escalation bull Maintain inventory of network hardware and switches in the datacenter and other locations bull Participates in technical research and development to enable continuing innovation within the infrastructure. bull Provide on call assistance and support of production business systems on a rotating basis for after-hours support. bull Trains, coaches, and mentors the infrastructure team members including career development. bull Member of the Security Incident Response Team. Qualifications (A) EDUCATION LEVELEXPERIENCE REQUIRED Bachelor's degree in discipline appropriate to assignment or an equivalent combination of education and experience. Related certifications will be helpful. The candidate must have 3+ years of experience managing a team in an enterprise environment. (B) KNOWLEDGE REQUIRED bull 5+ years of intimate experience working on Networking, Server, AWS, Storage, or equivalent platforms bull 2+ years of team management or leadership experience bull Operational experience with networking and security bull ITILv3 Certification Preferred bull Stellar communication skills

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