Business Group Highlights Civilian, State and Local Perspecta's Civilian, State and Local segment partners with the U.S. Federal Civilian State and Local governments to provide infrastructure services, business solutions, and digital transformation services that help them achieve policy objectives and integrate citizen-centric services. Responsibilities Directly manage the operational delivery of outsourced infrastructure services for assigned service domains, including service delivery, service level monitoring and reporting, problem management, capacity planning, service request management, and relationship management. Plan, implement, and track initiatives to drive continuous service and process improvement for assigned service domains. Develop and leverage effective working relationships with service provider service delivery management to build and sustain effective service delivery teams and processes. Collaborate with application development and application maintenance teams ensure the timely and effective delivery of supporting infrastructure services for new applications and enhancements. Support the identification, prioritization, and business justification for infrastructure service enhancements or extensions. Participate in the planning and execution of operational and management level governance for assigned service domains. Manage the development, submission, approval, and execution of service requests for assigned service domains to ensure timely provisioning and delivery of services. Has management authority over an organizational unit, such as a department, within a business, company, or otherorganization. Has ongoing responsibilities, and are not usually directly affiliated with project teams, other than ensuring that goals and objectives are aligned with the organizationaposs overall strategy and vision. Have excellent project management skills particularly in the areas of planning and risk management. Have prior experience in leading implementation project. Experience to handle conflicting stakeholders to drive design decisions show authority and experience in helping the team to reach to optimum design solutions when there is a contention. Will be the single point contact for any functional question both by customer and Development team as well. Should have service oriented and customer focused job experience. Assist customer project manager in project planning and risk identificationcontrol. Review of functional, technical designs and configuration workbooks Assist business analysts (both customer and internal) with PIM techno-functional knowledge. Manages subordinate management andor experienced professionals who exercise significant latitude and independence. Often heads one or more departments. Plans, conducts and supervises assignments, generally involving larger and more important projects or multiple projects. Evaluates and determines changes in methods or procedures in assigned area of responsibility. Determines candidates for employmenttermination, conducts performance evaluations and salary reviews for assigned staff and is responsible for the application of company policies. Qualifications Requires BABS with 12-15 years of experience with at least 4 years of management level responsibility. Required Experience Project evaluation and feasibility assessment Workflow analysis and work scheduling Experience participating in IT project teams Knowledge of security principles, network, storage, backup and disaster recovery technologies and systems. Security risk mitigation Knowledge of data center technologies and requirements of a shared data center environment. Technical and strategic planning Expertise in the architecture and design of IT infrastructure solutions Experience in maintaining, securing, and controlling the application of upgrades, service packs, patches, firmware, configuration backups, and maintenance agreements of systems Knowledge of corresponding cloud technologies and migration strategies Expertise in virtualization technologies Additional Experience The ability to participate in Continuity of Operations and Disaster Recovery planning and trial exercises. Leadership and managerial experience Ability to adhere to Service Level Agreements Advanced knowledge of Florida statutes, administrative code, and Department policies governing the SDC and technology in the State of Florida Maintain current knowledge of industry trends, advances in technology, and security threats About Perspecta What matters to our nation, is what matters to us. At Perspecta, everything we do, from conducting innovative research to cultivating strong relationships, supports one imperative ensuring that your work succeeds. Our company was formed to bring a broad array of capabilities to all parts of the public sector-from investigative services and IT strategy to systems work and next-generation engineering. Our promise is simple never stop solving our nation's most complex challenges. And with a workforce of approximately 14,000, more than 48 percent of which is cleared, we have been trusted to do just that, as a partner of choice across the entire sector. Perspecta is anAAEEOEmployer - MinoritiesWomenVeteransDisabled and other protected categories. As a government contractor, Perspecta abides by the following provision Pay Transparency Nondiscrimination Provision The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of the other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c).