Job Details

Infrastructure Management Technician I

Vertiv Co
Phoenix, Arizona, United States
Do you have a background with monitoring systems and IT infrastructure and like hands-on troubleshooting with clients? If so, Vertiv wants to speak with you about career opportunities. Vertiv is hiring an Infrastructure Management Engineer for the Northwest territory in Seattle or Portland. This person will configure monitoring systems to support our growing critical infrastructure and data center clients. They will perform installation, preventive maintenance, scheduling service for monitoring systems that support our power and cooling equipment. We're looking for service technicians and infrastructure technical support who have system monitoring expertise preferably with data centers. Seeking someone who always puts the customer first and is self-driven. Bachelor's degree in networking or 4+ years of military experience with IT infrastructure and/or electrical is a plus. The Infrastructure Management Engineeris required to establish, promote and maintain excellent rapport with all customers, co-workers and sales representatives. Primary responsibilties include: Optimizing Performance Configuration Management (Planning and Managing Processes) Asset Management (Managing Physical Assets) Real-time Monitoring Real Time Monitoring products include SiteScan, Alber Battery Monitors, Nform, Communication Cards, Rack Monitoring Solutions and Remote Monitoring offerings. The IMT is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. Render technical on-site and phone assistance to customers. Perform general and preventive maintenance on monitoring systems. Respond to emergency calls at customers request. Strive to provide all customers a 'first time fix' for their equipment. Provide accurate and timely communication to internal and external customers. Keep current on safety field change notices and service tips. Provide accurate and timely reporting of time cards, expense reports, etc. Keep current on safety bulletins, safety field change notices, field change notices and service tips. Abide by CoHE (Control of Hazardous Energy) standards. Adhere to work hours policy guidelines - "14 hours rule". Must wear appropriate PPE (personal protective equipment) as per company guidelines and accordance with job duties. Report all work related accidents or injuries within 24 hours to the appropriate personnel.Job Requirements Bachelors degree in electronics, networking and/or information technology or military training preferred. 4+ years of hands on networking and infrastructure experience. Familiarity with real-time monitoring systems test equipment and fundamentals. Ability to read and interpret electrical line diagrams and blueprints. Ability to evaluate the operating conditions of equipment. Standard computer skills including Microsoft Outlook, Word, and Excel. Clear, concise, written and verbal communication skills. Ability to interact comfortably with all levels of internal and external customers. Self-motivated and ability manage own schedule. Time cards, expense reports, mileage reports, ticket closure, forms and more. Working Conditions: Travel is required. Variable schedules (weekends, evenings, and holidays). Valid driver's license. Physical Requirements: While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must have ability to regularly lift at least 75 pounds.About VertivAbout VertivAt Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $4.4 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people. Whether you're an established professional looking for a career change, an undergraduate student exploring options or recently received your MBA degree, you'll find a variety of opportunities at Vertiv. Explore them now and join our team of 19,000 employees in making the future of our customers' business possible.Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. Equal Opportunity Employer Vertiv is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to .

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