Job Details

Infrastructure/EUC Support Analyst - Citrix 7.6 - SCCM - London

Nexere Consulting Limited
London, United Kingdom

Infrastructure/EUC Support Analyst - Citrix 7.6 - SCCM - London.

My professional services client are looking for someone to support applications and systems, including Citrix, Windows 10, and Mobile Devices. You will be responsible for the day to day administration and escalation of End User Compute, including incidents from the Service Desk/Applications Team along with monitoring and supporting the existing end user computer related technologies.


  • Management of End User Compute systems, based on Windows 10, Office 365, Azure, Server 2016 and mobile devices
  • Application deployment to Windows 10, Citrix and Mobile Devices including modifications to MSI based packages
  • Ensure End User Compute systems are patched
  • Primary responsibility for monitoring the End User Compute systems across the firm
  • Management of corporate End User Compute infrastructure, including SCCM and Airwatch
  • Monitor and troubleshoot End User Compute endpoint issues eg Anti-Virus, Azure AD
  • Keep operational documentation up-to-date for those areas of responsibility
  • Primary point of contact for End User Compute escalated issues from the IT Service Desk or Application Teams

Experience Required:

  • Excellent understanding of Microsoft System Centre Configuration Manager including OS and extensions into Cloud
  • Excellent understanding of Citrix Virtual Apps and Desktops version 7.6 and above, including integration with Hypervisor
  • Excellent understanding of Application management technologies like Microsoft App-V and Ivanti AppSense
  • Excellent understanding of Office 365/Azure including deployment of Office Client Software eg Office, Teams, Skype for Business
  • Excellent understanding of Modern Device Management including Airwatch and Intune
  • Excellent understanding in Scripting, packaging, and testing software installations (VBScript, T-SQL, PowerShell, InstallShield/Wise)
  • Excellent understanding of Active Directory and Group Policies
  • Excellent understanding of Windows 10
  • Software licensing and software asset management experience
  • Knowledge of Microsoft Windows Server 2008/2012R2/2016/2019
  • Knowledge of VMware vSphere 6.5 and above
  • Relevant IT qualifications an advantage

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