Job Details

Infrastructure Engineer

Portishead, Somerset, United Kingdom
Are you an experienced 1/2nd line support or an infrastructure engineer looking for a new challenge?

If you are looking for an opportunity where you will be pushed technically and have the opportunity to work on projects, alongside general systems administration & support, this could be the one for you.

My client based in Portishead are looking to hire an Infrastructure Engineer to join their thriving business. This is a brand-new role which will allow you to improve your knowledge on industry standard and market-leading technologies while learning and developing new knowledge on others, developing yourself and helping the company continue to grow.

Working in a very customer-facing position, you'll be using a range of tools and technologies, both supporting existing customers as well as on projects to expand and onboard new customers on projects from networking, to system administration in a cloud solutions environment.

What will your responsibilities be?

-1st/2nd Line support for customer and automated tickets

-Initial Investigation


-Ticket allocation and escalation

-Monitoring via existing tools/systems

-Daily Checks

-Monthly Database Restore Tests

-Technical Audits and Health Checks

* AD

* AV

* Patch management

* Licensing


* Logs

-Infrastructure Management

* AD and Group policy

* Networking

-Project tasks

What technologies will you be working with?


* Routing

* Firewalls

* VPNs


* Reverse Proxies

-Windows Server

-Active Directory






-Working with APIs (deploying VMs etc)


-SSL Certificates

You should apply if you

-Are a natural trouble-shooter & problem solver

-Have experience working in a 1st-2nd line service environment

-Have good knowledge of Windows OS

-Have a good understanding of networking

-Excellent communication skills

If would be nice if you

-Have experience with Citrix

-Have experience with AD (configuring domains & GP)

-Have knowledge of any cloud-based technologies (AWS/Azure/GCP)

How will you be rewarded

-Up to 30k depending on experience

-25 days annual leave


-Private healthcare

-Cycle to work scheme

-Mobile Phone (inc. personal usage)

Other perks

-Periodic team builders and family events

-Christmas Bonus Scheme


For the first few weeks, you to be on-site 4-5 days a week in Portishead, while you get to know the systems and the team. However, after that, they have a flexible working policy, and you will be able to do 2-3 days from home a week. Potentially more if needed.

To find out more about this fantastic opportunity, please send in an updated CV, and we can arrange a time to have a confidential conversation about the opportunity

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