Job Details

Infrastructure Engineer

Advertiser
Concept Information Technology Limited
Location
Leicester, Leicestershire, United Kingdom
Rate
-

My client is looking to recruit an Infrastructure Engineer who is experienced with 2nd/3rd Line Support, to provide continuous maintenance and upkeep of numerous networks and systems across the UK. In addition, you must hold a current valid SC clearance.

This role has been deemed inside ir35.

The Role:

  • You are required to support the development, maintenance and enhancement of technical capabilities.
  • You will play a pivotal part in the building of new services on multiple platforms, maintaining core functionality and providing technical guidance for colleagues across the organisation.
  • Gather, record and document customer requirements, for remote applications and define detailed requirements including usage, and feature specifications.
  • You will be responsible for managing software defects, ensuring they are tracked, investigated and corrected whether found within internal or third-party software.
  • Work closely with service support, infrastructure teams and non-technical end users.
  • Identify issues which will involve other teams, facilitate and support fault resolution and project handover.

Skills and Experience:

  • You will have excellent knowledge and commercial experience of Cisco network infrastructure (support, maintenance and upgrades).
  • Supporting, maintaining and upgrading of Windows and network infrastructure.
  • Microsoft MSCP.
  • Provide 2nd/3rd line technical support.
  • Oracle database administration.
  • A strong commercial understanding of network principles.
  • You MUST hold a current valid SC clearance.

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