Job Details

Infrastructure and Automation Engineer

High Wycombe, Buckinghamshire, United Kingdom

A new role in the department to improve the quality of service we deliver with our infrastructure and to begin

the process of automating cloud provisioning and configuration management of our systems using a variety of tools. The role will report

directly to the Senior Technician and suit a candidate with a strong infrastructure support background but possess a mindset that scripted

is best, most likely with demonstrable experience in PowerShell or Python.

Duties include but are not limited to:

investigate and resolve incidents and problems, Diagnose

Assist in automating user management requests (including Active Directory and Group Policy)

Provide effective communication using company tools

Ensuring best practice security and hardening measures are in place

Act as a 2/3rd line point of escalation, ensuring support document is created and knowledge is shared to the team

using good communication and working to deadlines and managing change and project work effectively

Effective ticket management and work logging

Server maintenance, including patching and imaging

Proactive monitoring and maintenance of our networking systems

Ensuring records are up to date and manging IT assests

Following policies and procedures in accordance with guidelines and workflows

Assist in the training and professional development of other technical support staff


Must have

Strong technical experience of Microsoft technologies and network operations will be essential, as is effective diagnostic, fault

finding and monitoring skills.

Practical knowledge of PowerShell, Python or Ansible Playbooks.

Good knowledge of virtualisation technologies (ideally Hyper V)

Practical knowledge of TCP/IP networking, firewall and VPN administration

Experience of managing SAN/NAS storage systems

Administering an Office365 or Exchange email system

High attention to detail and ability to create and maintain knowledge documents, procedures and diagrams

Strong communication and customer service skills

Good knowledge of security best practices, including PCI DSS and ISO270001.

A proactive attitude to learning and developing own skills and knowledge

InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process...... click apply for full job details

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