Field Service Engineer/Mobile engineer/Desktop Support A fantastic opportunity has arisen for a Field Service Engineer/Mobile/Desktop Support Engineer to join well established blue chip organisation looking after their prestigious client base around the Cork/Dublin surrounding areas.As a Field Service Engineer you will be responsible for the following: Resolution of PC software and basic hardware issues (battery swap, hdd swap and the like) Building (o/s and required software) and deploying pcs (desktop and notebook) Communication through call logging system or by account leadership Experience with VIP support A good knowledge/experience in the below*MS Windows Operating Systems *MS Exchange*MS Office suite (Word, Excel, PowerPoint)*MS Outlook 2007/2010*Antivirus applications*Remote desktop takeover tools*Desktop/printer configurations*Good communication/relationship skills*PC literate*Familiar with processes and procedures*Experience of working in a IT support environment*Knowledge of handheld devicesESSENTIALS SKILLS/QUALIFICATIONS:To ensure that all EUC devices are built and deployed and that continuation support is then provided. *Ensure all IMACs are completed on time.*Ensure all incidents are completed on time.*Work to stringent SLA'sAs a Field Service engineer you will be a good team player but able to work effectively on own initiative.So if you are a Field/Desktop engineer looking for your next exciting career move apply now! "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
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