Job Details

Field Service Engineer/Mobile Engineer

Global Technology Solutions Ltd
Cork, Cork, Ireland

Field Service Engineer/Mobile engineer/Desktop Support

A fantastic opportunity has arisen for a Field Service Engineer/Mobile/Desktop Support Engineer to join well established blue chip organisation looking after their prestigious client base around the Cork/Dublin surrounding areas.

As a Field Service Engineer you will be responsible for the following:

Resolution of PC software and basic hardware issues (battery swap, hdd swap and the like)
Building (o/s and required software) and deploying pcs (desktop and notebook)
Communication through call logging system or by account leadership
Experience with VIP support
A good knowledge/experience in the below
*MS Windows Operating Systems
*MS Exchange
*MS Office suite (Word, Excel, PowerPoint)
*MS Outlook 2007/2010
*Antivirus applications
*Remote desktop takeover tools
*Desktop/printer configurations
*Good communication/relationship skills
*PC literate
*Familiar with processes and procedures
*Experience of working in a IT support environment
*Knowledge of handheld devices

To ensure that all EUC devices are built and deployed and that continuation support is then provided.

*Ensure all IMACs are completed on time.
*Ensure all incidents are completed on time.
*Work to stringent SLA's

As a Field Service engineer you will be a good team player but able to work effectively on own initiative.

So if you are a Field/Desktop engineer looking for your next exciting career move apply now!

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Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.

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