As the Engineering Manager for Data Infrastructure, reporting to the Head of Data Science & Engineering, you will lead the team responsible for the data backbones that power Duo's product and business. You will develop trust with, mentor, and grow a team of capable data engineers. Your team will create and improve paved paths for using modern logging infrastructure such as Kafka and Elasticsearch. That infrastructure serves our customers directly through in-product reports and APIs, as well asby supplying data to machine learning features like Duo Trust Monitor. Your team will also own other related infrastructure for customer, product R&D, and Business Intelligence use cases.
A recent transformation of our authentication logs used modern data infrastructure to unlock value for our customers. Transforming our data systems further will unlock this value across all of Duo. We are looking for a leader to harness and build on this momentum, and to own and improve the data infrastructure that enables us to democratize security
We are a product company that takes a pragmatic approach to what we do. Our engineers work side by side with our designers and data scientists, talk directly with customers, and participate in the usability testing process. To succeed, you'll leverage your equally strong people, operations, and technical skills while championing a user-first product engineering approach.
Our engineers at all levels lead projects and initiatives and bring our teams along with them. We value inclusion, empower autonomy, and emphasize software craftsmanship. You embody our values and development culture of collaboration, democracy, testing, CI/CD, data-driven decisions, and mentorship.
You should have:
1+ years experience in managing a team of software developers. Your experience includes success at hiring, professional development, coaching, and creating a healthy, high-performing team.
5+ years experience in software engineering, preferably in developing data-driven systems
Ability to communicate effectively about technical, as well as strategic concepts, to diverse audiences
Excellent project management skills
A knack for operating autonomously through ambiguity
A penchant for relentless automation
A bias towards action
Strong coaching and mentoring skills
Even better if you have:
A BA/BS preferably in the fields of Computer Science or Engineering
3+ years experience in managing a team of software developers
Experience leading internal-facing infrastructure or tooling teams
Experience with high-availability SaaS environments
Experience with automated configuration tools like Ansible, Puppet, Chef, etc
Experience deploying cloud services, monitoring, and alerting
Experience with Kafka, Elasticsearch, and AWS
A demonstrated ability to collaborate with legal and compliance teams to deliver excellent technical solutions that also respect individuals' data privacy
Experience leading distributed teams
Why you should apply:
You're excited about growing and mentoring a team of excellent engineers and have the experience to back it up
You like solving challenging problems with a focus on customer experience
You believe in empowering others to achieve results