Job Details

Endpoint Infrastructure Engineer

Minneapolis, Minnesota, United States

Working with current and prospective clients of the Firm, use your talent to implement and manage endpoint computing infrastructure, provide training to technical and non-technical staff, and troubleshoot technical issues for a variety of companies. Learn and grow your credentials by attending professional conferences, obtain certifications to expand your professional knowledge of Endpoint Infrastructure. The Endpoint Infrastructure Engineer will work as a business advisor to provide timely, high quality client service to our mid-market clientele. The successful candidate will have excellent communication skills (written and oral), problem solving skills, a strong work ethic, and good client relations.

Responsibilities include:

Perform the implementation, configuration, and administration of endpoint infrastructure at client sites

Serve as a national resource and escalation point for projects across all regions

Identifying and escalating cross selling opportunities

Establishing rapport and trust with key client decision makers

Excellent verbal, written and interpersonal communication skills and ability to interact with external clients

Ability to multi-task and manage a variety of projects at once

Basic Qualifications:

Bachelors degree in Information Technology or equivalent experience and technical certification

Minimum three to five years' experience with related endpoint infrastructure technologies such as SCCM, Intune, and MDT.

Preferred Qualifications:

IT consulting experience with mid-market clients a plus

Microsoft or other similar manufacturer specific certifications

SCCM, MDT and Intune implementation and administration experience

Office365/Microsoft365 implementation and administration experience

Application packaging experience is a plus

Experience with MDM solutions is a plus

Scripting experience (Powershell, Batch, VB) is a plus

Windows 10 deployment and migration experience

Strong customer service orientation

Strong problem solving skills and ability to provide hands-on technical support

Ability to work both independently and as part of a larger team

Willingness to work out of various client offices

Willingness to travel throughout the country area as needed

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