The eCommerce Infrastructure Lead will be responsible for the technical operations of the eCommerce sites in North America as well as some key Corporate sites.
PRIMARY RESPONSIBILITIES/ACCOUNTABILITIES OF THE JOB:
•The primary focus will be on site availability and performance characteristics.
•The position is responsible for ensuring that the design & engineering of eComm application infrastructure leads to a reliable, efficient, and maintainable platform.
•Ensure that key operational aspects such as backups, monitoring, DR, documentation, etc are available and functional.
•Substantial interaction, coordination and management of key partners and vendors that deliver part of the eComm solution..
•Management of the eCommerce efforts around security and PCI compliance.
•Visibility into and implementation of tools that monitor application performance and availability.
•Manage the production releases, approving the application developers release notes & coordinating deployments to stage & production.
•Key off-hours support required during peak periods of the retail calendar, including holidays.
•Management and coordination of technical activities including capacity planning, certificate management, demand management and others.Job Requirements:
• 5-7 years of experience in infrastructure engineering and operations of eCommerce applications. • Experience with high-volume, public facing, transactional web applications with high levels of availability, resilient application architecture, scalable infrastructure, automation, and application performance monitoring. • Experience with workflow (ServiceNow, Jira), monitoring (AppDynamics, SolarWinds), and automation tools. • Experience in working with managed services providers • Experience with ITIL standards. • Experience with root-cause analysis and troubleshooting infrastructure issues. • Demonstrate a sense of urgency, thoroughness and quality towards assigned tasks/goals. • Configuration management experience; (any of Puppet, Chef, Fabric, Ansible, Salt is fine) is a plus • Working knowledge of infrastructure as code (IaC) software tools such as Terraform/Ansible is a plus Education: Bachelor's Degree in programming/systems or computer science, specialized training, or equivalent work experience preferred. Skills: • Substantial experience with working in multi-vendor eCommerce platforms. • Knowledge of Linux technology and its use in large application environments. • Knowledge of modern infrastructure engineering and provisioning technologies. • Knowledge of transactional frameworks (IBM, Oracle, etc) • Familiarity with availability and performance Monitoring tools such as AppDynamics. • Familiarity with cloud hosting technologies such as AWS and Azure. • Familiarity with CI/CD platforms and methods is a plus. • Familiarity with principles of PCI and Sox audit readiness. • Mastery of at least one scripting language including Python, PERL, Ruby, Shell. • Linux power user. • ITIL and PCI standards. *For immediate consideration; please send resumes directly to *
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