Job Details

DevOps Automation Eng (Infrastructure)

Santa Clara, California, United States

PALO ALTO NETWORKS® is the fastest-growing security company in history. We offer the chance to be part of an important mission: ending breaches and protecting our way of digital life. If you are a motivated, intelligent, creative, and hardworking individual, then this job is for you!


We're looking for Site Reliability Engineers (SREs) with creative and innovative problem-solving skills. As a member of Infra SRE, you will work with other SRE and help us design, build and maintain mission-critical infrastructure and tools as a platform. You will own development efforts in each sprint from planning to delivery and will partner with other engineering teams to provide technical vision in making their services more observable, scalable and reliable. In this role as a Cloud Platform SRE youll take ownership for reliability, scalability, automation, uptime and availability of our Cloud App and microservices platform. You will have the opportunity to gain technical breadth while sharing your cloud platform expertise with other team members.

You will not only identify problems but also develop and implement automation solutions in AWS that operate at scale. The best person for this role is someone that has a collaborative spirit and can seamlessly collaborate and pair with other engineering teams to build and manage a reliable, secure, and scalable platform for microservices.


Design, build and maintain Infra in AWS to enable reliable and rapid deployment of microservices with effective monitoring and resilient operations.
Set up critical infrastructure, develop tools and framework to automate operational tasks, deployment of machines, services/app
Work closely with engineering teams to ensure microservices are designed with scale, operability, and performance
Create meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively
Define Service Level Objectives for product(s) to constantly measure their reliability in production. Maximize services uptime and availability ensuring functional and performance SLAs
Develop custom code or scripts to automate infrastructure, monitoring services
Cross Functionality with Engineering Teams: Contribute to architecture diagrams and other documentation for security reviews
Initiate, lead Scripting and automation to streamline system updates and upgrades


BS or MS Degree in Computer Science or Engineering involving 7-10 years coding experience in DevOps or SRE role.
Deep understanding of at least one of modern programming language: Java, C, C++, Python, C#.
Fluency in Linux, AWS services, and systems management tools (Ansible, Puppet, Chef, etc.)
Fundamental understanding of distributed systems including: the CAP Theorem, Microservices, and the Twelve Factor App.


Demonstrated ability to write programs using a high-level programming language like: C, Java, Python, Ruby
Hands-on operational experience in creating and managing microservices
Excellent communication skills and the ability to work well in a team
Strong automation skills to automate routine tasks using Python or BASH scripting
Systematic problem-solving approach, strong customer focus, ownership, urgency, and drive to complete a task
Demonstrated capability to provide depth and breadth technical leadership to agile teams


Expertise in configuration management with a framework such as Ansible, Chef, or Puppet
5+ years Experience in Site Reliability, or infrastructure engineering for a commercial SaaS solutions
5+ years Expertise in AWS cloud infrastructure and its related services
Serious troubleshooting skills across different levels of stack
Deep experience in monitoring distributed application architecture
Experience monitoring cloud services with Datadog
Strong experience with Linux and MySQL
Proficiency with a programming language like Python, Ruby, Java and Shell Scripting to automate tasks
Experience in CI/CD automation and GitHub
Experience in custom code or scripts for destructive testing to ensure adequate resiliency in production
Excellent problem solving, critical thinking, communication, and teamwork skills
Excellent written and verbal communication, able to collaborate and rally support
BS or MS in Computer Science, related field, or equivalent professional experience

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