Under general supervision, provides technical support to field engineers, technician personnel who are diagnosing, troubleshooting, and repairing electricalmechanical equipment. Reports design, reliability and maintenance problems Provides support to customerusers where the product is highly technical or sophisticated in nature. Typically has 4 - 6 years relevant experience. Essential Job Functions Provides mastery skills and leadership in both electrical and mechanical disciplines supporting the data center environment. Performs advanced support activities for all systems and equipment in a data center environment. Performs on-site installation, preventive maintenance, repair and calibration on electrical and mechanical systems in a raised floordata center environment. Inspects and tests complex mechanical and electrical equipment chillers, CRAHrsquos, pumping, fire alarm, motor control, lighting, signal, communication and power circuits. Ensures successful electrical operations of all electrical systems, including UPS, generator, cooling plant and distribution. Ensures successful operations of all mechanical systems, including Cooling plant, HVAC distribution, monitoring and controls. Assists in planning, development and implementation of appropriate programs for the Inspection, installation, maintenance and repair of electronic communications, data control and monitoring systems in a raised floordata center environment. Ensures that all mechanical and electrical systems are in compliance with the building codes and all other applicable laws, codes, rules and regulations. Leads in the operation of all data center systems to ensure 100 uptime. Undertakes complex projects requiring additional specialized knowledge in mechanical and electrical systems. Accountable for complex electrical and mechanical systems and equipment issues. ? Persons in this position staff the building 7x24 over all shifts. Assists in the repair and replacement of mechanical devices such as valves, motors, controls, switches, gauges, wiring, fans, pumps, compressors, condensers and piping. Job Requirements Consistent with a 24 X 7 Operations environment, this position needs to be available to respond to escalated issues. Strong communication skills and interpersonal skills are required. The ability to perform under pressure and utilize command skills in a must. Must be able to interrupt blueprints and specification documents. Must oversee others in safe work procedures on systems and equipment. Must be able to troubleshoot complex systems and devices. Must have knowledge of mechanical and electrical codes and practices associated with the operation, repair and maintenance of electrical systems. Four - Six yearsrsquo experience in the data center field. In depth knowledge of chillers, pumping, building controls, UPS, generator, controls and electrical distribution systems. PREFERRED QUALIFICATIONS Must have excellent oral and written communication skills and strong collaboration skills. The candidate must be a team player, with an inherent ability to work well under tight timelines and have strong problem-solving capabilities. Technical licenses in the electrical or mechanical field are preferred. Predictive maintenance certifications are a plus. Proficiency with Microsoft Access, Word and Excel a plus. Four - Six years of experience in the data center field. In-depth knowledge of chillers, pumping, building controls, UPS, generator, controls and electrical distribution systems. WORKING CONDITIONS The physical demands for this position are typical of a building maintenance environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift frequently and carry heavy objects, climb ladders, stoop, kneel or bend to perform duties in various types of weather. Work scheduled may be adjusted to meet business needs.