Job Details

Corporate Cyber Security GRC Operations Manager

Suntrust Robinson Humphrey
Raleigh, North Carolina, United States

1. Provide senior leadership and supervision to an organizational unit within CCS. Ensure internal compliance to process and standards. Understand and communicate strategic direction to associates and line of business LOB clients.
2. Partner across Enterprise Technology with key technology owners to socialize, develop and implement key CCS initiatives requiring their support.
3. Represent CCS when working with TRUIST Business Partners to understand business problems representing enterprise security challenges and providing solutions to those problems that enable business while protecting the enterprise.
4. Provide leadership and guidance in the planning of corporate, client and internal information security technology projects. Work with senior management to ensure appropriate staffing is available to complete initiatives/projects. Identify and execute on opportunities to leverage alternative staffing models where appropriate to gain efficiencies (ie offshoring).
5. Participate in the development and facilitate the quality assurance of KPI/KRI metrics related to information security technologies and initiatives. Understand and communicate strategic direction to peers, subordinates, clients and vendors.
6. Manage the translation of strategic direction into efficient, effective and supportable solutions ensuring success while maintaining compliance to internal processes and policies.
7. Facilitate incident response client and regulatory communications and reporting to ensure that the regulatory and legal requirements are met.
8. Development and Facilitation of Cyber Governance, Risk, and Compliance Executive Reporting and presentations.
9. Facilitation of the Issues Management Process for CCS including oversight and tracking of all Issues owned or related to CCS.
10. Provide reporting to staff, colleagues, senior management and clients on a regular basis to ensure all relative and critical information is clearly and expeditiously shared.
11. Plan, develop and monitor departmental budget in accordance with guidelines as established by Bank management, Operations Division management and Corporate Information Security management. Administer compliance to meet budgetary goals and negotiate changes as required to support Bank objectives.
12. Responsible for assigned personnel regarding employment, career development, performance evaluations, salary recommendations, promotions, transfers and terminations within established policies and guidelines.
13. Review technical and business processes, standards and procedures making recommendations for continuous improvement.
14. Provide oversight on the team efforts to ensure CCS and IT Services' Standards and Processes and best practices are followed.
Required Skills and Competencies
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelors degree in business administration, technology related field or equivalent education and related training.
2. Clear ability to express complex multidisciplinary technical and business concepts in terms that are understandable to all levels of Lines of Business and corporate management both verbally and in writing.
3. Previous experience as a SOX, HIPAA, GLBA, PCI auditor and/or assessor with familiarity of regulatory reports on compliance.
4. Previous experience with lean process improvement.
5. Previous experience with metrics analysis and definition.
6. Previous experience with Project Management
7. Previous experience with Risk and Issue Management
8. Previous experience with Incident Management
9. Previous experience with executive level reporting.

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