Job Details

Core Network Support Engineer (Huawei HLR/HLR/HSS/PCRF/AAA/)

Connect 44 AG
Zürich, Switzerland

Core Network Support Engineer

  • Manage the products and solutions as well as provide "After sales" technical support in the field of core network SDM product;
  • Support our customers from any technical perspective, and enhance our relationship in the primary key accounts;
  • Manage all after-sales as well as pre-sales support of core network in the Zurich of Switzerland;
  • Manage project Implementation and technical control of its suppliers or partners;
  • Provide Level 1/Level 2 technical support service to the customers independently or together with a support section;
  • Provide training for customers, subcontractors or service partners; Sales for testing, bidding or holding workshops; Provide support and technical assistance in case of incidents and work along R&D engineers to solve the issues;
  • Be part of the project deployment including but not limited to the following activities: Design, Software Installation, Integration and Validation.

Position Requirements

Business Skills Requirements:

- Able to work independently in a fast-paced changing environment

- Excellent communication skills and social ability

- Fluent language skills in English, both spoken and written are an absolute requirement

- Strong target Oriented Spirit, Proactive work attitude

- Passionate motivated and committed

Professional Knowledge Requirement:

  • Degree in telecommunications, knowledge of core network
  • Have more than 3 years'experience in Telecom area
  • Good knowledge of the following technologies: Core Networks SDM (HLR/HSS/PCRF/AAA/ENS-DNS).
  • Knowledge of NFV (network function virtualization) and Cloud based skills are a plus
  • Knowledge of IP routing part is also a plus
  • Ability to implement and supervise installation, commission and testing independently (including survey and acceptance)
  • Strong troubleshooting skills, FLM/SLM
  • Strong communication ability
  • Driving license is an advantage when a customer visits are recurrent
  • The candidate with the appropriate after-sales service and technical service experience from established European Telecom operators are preferred

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