Job Details

Civil Infrastructure Technical Specialist

Phoenix, Arizona, United States
DescriptionWho We AreApplied Technology Group, USA ("ATG"), is an Autodesk Platinum Partner and a leading Technical Solutions Provider with a record of providing high quality technical expertise and customer service to companies in the Architecture, Engineering and Construction ("AEC") industries. We partner with Autodesk, Esri, Bluebeam, Bimbox, and others to provide software and hardware options to suit every need.ATG strives to build relationships within the professional design community by providing them a complete set of solutions that significantly increase productivity and profitability. ATG has unique service offerings implemented by Technical Specialists with industry experience and knowledge to help our clients achieve their goals.Job Description SummaryATG USA has an opening for a Civil Infrastructure Technical Specialist. Primary job location is for the Phoenix, AZ and Minneapolis, MN office or REMOTE positions are also possible for this job post.As a Civil Infrastructure Technical Specialist for the AEC (Architecture, Engineering, and Construction) industry, you will understand and demonstrate our business philosophy: deliver the best Civil/Infrastructure Solutions and professional services on the bleeding edge of design technology while always maintaining a high level of client success and satisfaction.If You EnjoyBeing challenged everyday with unique opportunities in a fast-moving environment.Learning new technology and the latest industry workflows.Working in an environment where your ideas help shape the goals and direction of the company.Working with Sales on discovery of new service opportunities.Demonstrating your analytical problem solving and critical thinking skills.Talking with clients and making software and hardware recommendations.Providing product demonstrations.Presenting at professional organizations and networking with industry experts.Providing product training at client sites.Using the latest modeling, drafting, and design tools on Civil Engineering projects.Developing and implementing CAD Management solutions and content creation.And If You Have3+ years of experience in the AEC industry using Autodesk products.Expertise in AutoCAD and Civil 3D fundamentals.Familiarity and willingness to learn parallel applications (i.e. Infraworks, Map3D, Recap, Vehicle Tracking, SSA, Navisworks, and BIM 360 Docs).Working knowledge in Esri GIS products (not required, but a plus).Working knowledge of Bluebeam Revu (not required, but a plus).Basic understanding of computer hardware, configurations, and terminology.Good written and communication skills to effectively communicate proposed solutions to clients.The ability to speak in front of groups and effectively demonstrate Autodesk solutions to clients.A commitment to providing excellent customer service and support.Excellent teamwork skills and a core sense of accountability and responsibility.Developed yourself as a self-starter with great organization and time management skills.ability to travel, as needed.Great at performance - analysisThen ATG would like to talk to you!JOB DESCRIPTIONProvide technical expertise to ATG's Architectural, Engineering, and Construction ("AEC") clients in the support of Autodesk's Civil Engineering software applications. Employment is full-time/salary, approximately 40 hours per week, Monday through Friday, and may include some travel outside normal business hours.Our ideal candidate for thisposition must have experience with Autodesk's Civil Engineering software applications. Proficiency in AutoCAD and Civil 3D fundamentals is required. Working knowledge of any of the following Autodesk programs is a plus; Infraworks, Map3D, Recap, Vehicle Tracking, SSA, Navisworks, and BIM 360 Docs. In this role you must understand the needs and workflows of our Civil Engineering and Infrastructure clients who specialize in the AECindustry.Principal Duties May IncludeProviding training, mentoring, software implementations, standards setup, template creation, and technical support on all Autodesk Civil Infrastructure Products to AEC clients.Assisting clients with drafting, design, and content creation for their Civil Infrastructure projects.Supporting other Departments' efforts in providing solutions to: Sales, Marketing, Tech Support and other Design Discipline verticals for the AEC industry.Providing client demonstrations, participate in webinars and blogs, work with sales on presales calls and client visits, and attend seminars like Autodesk University and Midwest University as needed.Learning new software technologies, and other workflow procedures in support of the Civil Infrastructure Team.Learning about other AEC industry workflows as it pertains to Civil Infrastructure; Architects, Structural & MEP Engineers, Contractors and how they collaborate on projects.Engaging with clients in solving their Technical Support issues.RequirementsExpertise in AutoCAD and Civil 3D Fundamentals (Autodesk Professional Certification a plus)A minimum of 3 years in the Civil Infrastructure industry in a production or design role.Travel PercentTravel, as necessary up to approximately 25% CompensationCompetitive Base Salary, plus the possibility of a monthly bonus.A comprehensive benefits package, including;HealthDentalVisionShort- and Long-Term disability options401K plan with employer matchWe work with some of the most progressive design firms throughout the architectural, engineering, and construction industries as not only their software vendor or licensed broker but their complete technical support team. Our award-winning service is provided by some of the industry's most experienced technology specialists, allowing our clients to get the most out of their technological investments.

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