Job Details

BSS/OSS Telecom Billing Manager

Advertiser
Envision LLC
Location
Tempe, Arizona, United States
Rate
-

Company in Tempe, AZ is looking for a


BSS/OSS Telecom Billing Manager


FULLTIME/DIRECT HIRE


ATTRACTIVE SALARY + 15-20% BONUS + A COMPLETE BENEFIT PACKAGE


Relocation assistance provided for out of state candidates


NO THIRD PARTIES OR AGENCIES PLEASE!


STABLE WORK HISTORY IS ESSENTIAL


SEND RESUMES ASAP TO

JOB DESCRIPTION:

Envision is seeking an IT Delivery Manager for our direct hire role in Tempe, AZ. Ideal background will be with development / QA for billing systems / BSS / OSS, and / or telecom billing. Below is a brief outline of what we are seeking for this role.

Role:

Manager for the reporting software delivery team. The candidate will be responsible for guiding the team to deliver top-quality reporting solutions. The candidate will also provide technical guidance to the team members as well as process improvement and adherence.

Qualifications:

  • 4 year degree in Business or computer science required.
  • Minimum 8 years of progressive responsibility on a development or quality assurance team required.
  • Minimum 2-3 years proven record as an effective team leader required.
  • Understanding and familiarity of telecom back office, billing and revenue assurance preferred
  • Technical knowledge and experience in Telecommunications, BSS/OSS systems, preferably Oracle BRM, formerly Portal Infranet
  • Proven track record for delivering consistent results of high-quality, and on time deliveries.
  • Strong technical competency in any or all the following platforms is strongly preferred:
    • Informatica
    • MicroStrategy
    • Oracle PL/SQL packages and procedures
    • Data modelling
    • Java
    • PHP
    • Experience with designing and executing various test cycles
    • Familiarity with Testrail Test Case Management tool
  • Team-oriented mentality and experience working as part of a team to achieve complex goals
  • Thorough understanding of System Development Life Cycle required.

Duties and Responsibilities:

  • Manage a team of approximately 5 resources consisting of development and quality assurance.
  • Ensure product deliveries meet business requirements and are delivered in a complete and well-packaged manner for the operations team to deploy and operate.
  • Participates in requirements gathering sessions to ensure the proper set up and use of back office systems
  • Ensure team adheres to agreed-upon process for our agile development and test cycle
  • Implement team metrics to measure velocity, and quality
  • Provide day to day technical direction to ensure industry standard best practices for development and testing are implemented
  • Provide guidance to the Software Engineering team and other departments in identifying product and technical requirements.
  • Direct implementation initiatives for new software products and applications. Organizes software update process for existing applications and coordinates the roll-out of software releases.
  • Work closely with the operations support team supporting the configuration, back office and customer service processes.
  • Troubleshoot and assist in resolving complex system issues that may have a negative impact on revenue or customer perceptions.
  • Recommend process improvements as development or customer needs dictate to enhance or maintain efficiencies for internal customers and reduce risk of revenue loss.
  • Assists with the integration, documentation and launch of new product offering
  • Provides excellent example of professionalism, and dedication to team goals.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Mentor and develop personnel and provide career development through regular feedback and annual performance review cycles
  • Foster and develop a highly effective, teamwork environment where accountability, and clear effective communication is demonstrated on a daily basis
  • Other activities as deemed necessary

Please send Qualified resumes asap to

Scott Lieb

Envision

-5979


Please call to discuss our Bonus Referral Program!



Job Requirements:

Duties and Responsibilities:

  • Manage a team of approximately 5 resources consisting of development and quality assurance.
  • Ensure product deliveries meet business requirements and are delivered in a complete and well-packaged manner for the operations team to deploy and operate.
  • Participates in requirements gathering sessions to ensure the proper set up and use of back office systems
  • Ensure team adheres to agreed-upon process for our agile development and test cycle
  • Implement team metrics to measure velocity, and quality
  • Provide day to day technical direction to ensure industry standard best practices for development and testing are implemented
  • Provide guidance to the Software Engineering team and other departments in identifying product and technical requirements.
  • Direct implementation initiatives for new software products and applications. Organizes software update process for existing applications and coordinates the roll-out of software releases.
  • Work closely with the operations support team supporting the configuration, back office and customer service processes.
  • Troubleshoot and assist in resolving complex system issues that may have a negative impact on revenue or customer perceptions.
  • Recommend process improvements as development or customer needs dictate to enhance or maintain efficiencies for internal customers and reduce risk of revenue loss.
  • Assists with the integration, documentation and launch of new product offering
  • Provides excellent example of professionalism, and dedication to team goals.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Mentor and develop personnel and provide career development through regular feedback and annual performance review cycles
  • Foster and develop a highly effective, teamwork environment where accountability, and clear effective communication is demonstrated on a daily basis
  • Other activities as deemed necessary

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