Job Details

Bilingual Facilitator, Mobile Tour

Brooklyn, New York, United States
THE ROLEFacilitators are the Corps of StoryCorps. As the public face of the organization, Facilitators work to carry out our mission by creating a space for participants to feel welcome and comfortable while conducting their interviews with one another. Facilitators also ensure a high-quality audio recording and perform databasing activities so that the interview can be preserved and is searchable in our digital interview archive however, minimal prior technical expertise is required! StoryCorps provides Facilitators with training from experts in recording, archiving, and audio production. Facilitators also support departmental outreach efforts to local radio stations and community partners to engage interview participants and ensure we are recording and representing the diversity of each local community.Typically, the Mobile Tour records in our MobileBooth, an Airstream trailer outfitted with a recording studio that travels the country year-round collecting stories. Due to COVID-19 and the need for social distancing, facilitated recordings are currently taking place remotely, using our newly developed online platform StoryCorps Virtual (SCV). Whether on-the-ground or virtual, the Mobile Tour partners with local public radio stations for 4-6-week-long recording engagements in towns and cities nationwide. Three Facilitators and one Site Manager staff the MobileBooth foreach engagement. Mobile Facilitators spend roughly 60 percent of their time facilitating recordings and 40 percent of their time supporting our outreach efforts.StoryCorps seeks to record stories from a diverse range of voices from our Griot Initiative to preserve stories of African Americans, to our Historias Initiative to collect the experiences of Latinos and candidates with experience working with Black/African American, Latino, and Asian American communities are strongly encouraged to apply.WHAT YOULL DOWelcome participants and guide them through the interview processHandle all technical aspects of the recording processEnsure the preservation of every interview by performing data entry and archival processing tasksInterview solo participantsExhibit sensitivity to the special needs of all participantsSupport StoryCorps special initiatives and diversity goalsIdentify tape from interviews to be considered for national and local broadcastSolicit donations and enrollment in StoryCorps membership program from participants; accurately process and record transactionsWhen recording onsite, keep the recording equipment, Airstream, and worksite well-maintained and cleanWork with the Site Manager to continually improve services on the SCV platform and/or at the MobileBooth, proactively problem-solve issues that arisePromote and participate in StoryCorps produced events and trainingsSupport the Community Partnership Manager and Associate Director, Mobile Tour with community outreach and logistical planning of the Mobile TourPerform demographic research on upcoming Mobile tour stops and research community-based organizationsCommunicate with community partners as necessaryHelp ensure all interview participants are prepared for their recording experienceProvide guidance and support to Mobile internsTake initiative and proactively problem-solve issues that arise, with direction from the Community Partnership Manager and Associate Director, Mobile TourPerform other duties to support the Mobile department, as assignedABOUT YOUYou are fluent in English and Spanish, both orally and in writing.You have a high school diploma or equivalency plus 3 years of professional experience, OR college degree plus 1 year of professional work experience.Working on the road for up to 4 months at a time excites you.Youre able to work evening and weekend hours, while facilitating.You have a valid drivers license and youre comfortable driving long distances.You are no stranger to providing excellent customer service to everyone.You know how to communicate effectively by email, phone, on virtual platforms, or in person.You have experience interacting with individuals on virtual platforms (Zoom, MS Teams, Google Meet)Youre organized, have a keen attention to detail, and youre able to multi-task effectively.You have strong problem-solving skillsYou are flexible and adaptable to a growing, changing organization.You have cultural humility and an ability to work successfully with diverse groups of people.You love working closely with a team and feel comfortable with resolving conflict.You have a working knowledge of Microsoft Office (Word, Excel, PowerPoint) and web-mail (e.g. G-mail).You are comfortable with learning and working with new technical equipment (e.g., audio recording equipment, editing software, databases, digital cameras)PREFERRED SKILLS & QUALIFICATIONSYouve worked in a nonprofit environmentYou have at least one year of experience working with diverse communities in a volunteer or professional settingYou have experience conducting community outreach and engagement with Latino, Black/African American, Asian American, and/or LGBTQIA communities (strongly preferred)You have a familiarity with audio recording equipmentPHYSICAL REQUIREMENTSCarrying/Lifting: While traveling, Facilitators bring 1-2 personal bags; they must be able to carry and lift the baggage (e.g., into the trunk of a car, into overhead bins on an airplane, etc.)ABOUT STORYCORPSStoryCorps mission is to preserve and share humanitys stories in order to build connections between people and create a more just and compassionate world.Since our founding in 2003, StoryCorps has providedhalf a millionof people of all backgrounds and beliefs with powerful opportunities to record interviewsabouttheir lives, and leave a legacy for future generations in our archive at the Library of Congress.We bring these interviews to life in storiesproduced for broadcast on public media (including our weekly Friday morning broadcast on NPRs Morning Edition"), our podcast, and/or our animations.Together, these stories reach an audience of tens of millions.StoryCorps maintains a relentless focus on diversity, and seeks to highlight voices often underrepresented in mainstream media. While our stories honor and celebrate the diversity of humankind, they also remindusof the many values and experiences we share in common -- building bridges of greater understanding.Our work has been widely recognized with several George Foster Peabody Awards, a MacArthur Award for Creative and Effective Institutions, the 2015 TED Prize, and a 2016 Emmy award for our animation Traffic Stop.This work couldnt be accomplished without the unwavering commitment of the exceptional individuals who make up our organization.Our team is brilliant, hard-working, creative, and incredibly passionateaboutthe vision we share:to touch the lives of every person in this country and to create a culture of listening in the United States.

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