Job Details

ATLAS Satellite Network Operations Lead

Advertiser
ATLAS Space Operations
Location
Traverse City, Michigan, United States
Rate
-

ATLAS Space Operations is the fastest-growing teleport operator in the world according to the World Teleport Association's Fast 10, and was recognized as the 15th fastest-growing software company in the Inc. 5000, ranking 102 overall. ATLAS provides secure, global space communications that drive critical decisions on Earth - all supported by Freedom™, ATLAS' cloud-based platform. ATLAS' global network and revolutionary software provides a revolutionary approach to connecting humanity through space. Our mission is to become the world's largest provider of pure play teleport and gateway services by leveraging the virtualization of global ground communication assets. For more information visit

ATLAS is searching for a self motivated, experienced Network Operations Center (NOC) lead. This position leads all activities related to the 24/7 operations for our Freedom™ network. Key duties include defining & refining company operations policies and procedures to satisfy internal and customer service level commitments. As team lead, this position oversees the NOC team in developing, monitoring and managing operations activities supporting ATLAS strategic objectives. ATLAS offers a This position includes periodic assignments as a 24 hour on-call operator responding as needed to resolve network performance issues.

Essential Duties

  • Leads and manages ATLAS operations team and operations support functions
  • Defines operational standards, policies and procedures
  • Ensures network performance meets internal and customer service level commitments
  • Oversees day-to-day network operation activities and scheduling to include coordinating site downtime, maintenance windows, software upgrades and customer communications
  • Directs and oversees the design and implementation of our operations analysis program is support of continuous network performance improvement and business strategy development
  • Responsible for monitoring and managing providers of power and internet service to ATLAS ground stations
  • Defines software and tool requirements to monitor and optimize network performance
  • Customer point of contact for defining customer concept of operations and operational interface procedures

Required Qualifications

  • Five years experience in customer servicing terrestrial communication network or space network operations
  • Self starter, able to implement operations program with minimal direct supervision
  • Team organization and management experience
  • Data mining and analysis skills
  • Able to quickly become proficient in the latest software and network technologies and operational support software tools
  • Excellent team leadership and communication skills

Desired Qualifications

  • Satellite operations or satellite network experience
  • Operations research experience
  • RF antenna design or operations experience

Additional Information:

  • Location: Traverse City, MI preferred
  • Benefits include competitive salary, medical, dental, and retirement programs; highly flexible vacation policy
  • Travel is not anticipated, but maybe required on rare occasion
  • Military veterans and spouses are highly encouraged to apply
- provided by Dice

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