Our client is a 1000 person OSS / BSS / Telco Analytics business with customers in North America such as T-mobile, Verizon and Comcast. This is an opportunity to join the client and manage their relationship with AT&T on a day to day basis and therefore Dallas as a location is ideal.
The approx pay is 100K USD plus a variable / commission component and therefore they are flexible as to the background of the candidate although ideally they would like someone with experience of managing a major account for a software company into AT&T.
The client is a leading telecom analytics solutions provider, enabling a digital future for global telcos. Over 25 years in enabling 3/4th of the largest 50 CSPs globally achieve competitive advantage. They offer Analytics solutions in areas such as Revenue Assurance, Fraud Management, Asset Assurance and Partner Management, and newer solutions such as IoT Security. Also offering scalable Managed Services and Business Consulting services. They have a worldwide client base.
Account Manager Description:
Identify add-on sales opportunities at existing clients as appropriate
Liaise with the delivery/ operations functions within our client to ensure that the expectations set to the client during the sales cycle are met or exceeded
Continue to build strong relationships across existing clients to generate further revenues, obtain sponsor/site visit reference status, etc.
Accurately capture and report all account management and selling activities in Salesforce.com
Using Revenue Storm and other tools, map existing clients functional areas (Revenue Assurance, Fraud Management, Asset Assurance, etc.) against the full portfolio of the client's solutions.
3. Contributing to the ongoing evolution of the company’s product line and sales, bid management methodologies.
Provide timely and accurate client and industry input to help shape the client's future roadmap and investments
35+ years of Account Management experience in the software industry.
Some knowledge of the telecom industry technology, infrastructure, network management and provisioning, billing, and operational support/billing support (OSS/BSS) systems is a plus.
Have proven ability to call on all levels of an organization, with appropriate messaging into the various levels.
Have proven experience building, contributing and managing complex and high-value bid/sales processes, with successful results.
Good understanding of Solution Selling sales process and methodology.
Demonstrate excellent communication skills (listening, writing, presentation), including the ability to convey the client's value proposition to a variety of audiences ranging from engineers to CXO-level executives in a client-facing environment
Have proven successful problem-solving skills
Be a strong self-starter with a “can-do” attitude and be highly efficient at completing concurrent tasks with minimal guidance. Tenacity and ambition to succeed in an aggressive and dynamic environment is vital
Have the highest integrity and have earned the respect of peers, as well as being viewed as a team player, learning and respecting the roles and responsibilities of others in support roles
Be proficient with MS Project, PowerPoint, Excel, Word, and Visio
Be proficient with Salesforce.com (or other CRM tools)
Proven Success at managing and hitting multi-million $ annual quotas
Prior experience selling Analytics a plus
Proven Consultative Selling Skills
Be willing to travel