Job Details

Application Support Analyst (Java, ETL, Fintech)

London, United Kingdom
Application Support Analyst (ETL, Java, T-SQL)

A revolutionary Fintech business are looking to hire a talented Application Support Analyst (ETL, Java, T-SQL) to join a distinguished team in London. The Application Support Analyst (ETL, Java, T-SQL) will be responsible for monitoring the operation of internal systems, providing support to customers and internal teams. The Application Support Analyst (ETL, Java, T-SQL) will also perform configuration changes and work with other teams within the organisation to roll out the platform to new customers.

Responsibilities for the Application Support Analyst (ETL, Java, T-SQL):

Developing automation for a variety of manual tasks with a wide range of complexity, with a focus on data ETL
Implementing automation changes into production environments
Collaborating closely with the Support, Development, Infrastructure, and Implementation teams to bring new customers onto the platform
Using initiative to identify automation opportunities and develop solutions
Acting as a Subject Matter Expert for service automation across the organisation
Participating in the Site Reliability process, including attending regular Site Reliability Review meetings to provide input on mitigations, monitoring, and self-healing
Actively monitoring system and automation health using a variety of tools including dedicated infrastructure and application monitoring suites (Datadog, AppDynamics), SQL, and ActiveBatch
Supporting the continuous improvement of existing monitoring

Required Skills the Application Support Analyst (ETL, Java, T-SQL):

You have a formidable knowledge of T-SQL and relational databases to find, manipulate, and handle data in an automated fashion
You have strong programming skills in an OOP language such as Java
Experience of working in a client facing application support role
You know how to read, edit, and create XML documents
You have exceptional attention to detail
You understand how to communicate with customers and team members both verbally and in writing
Financial services experience is desirable
You are logical and insightful when troubleshooting problems
You thrive in a dynamic high-pressure environment, and can prioritise incoming and existing tasks according to urgency and impact

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