Job Details

Principal Pre Sales Consultant – OSS Solution Specialist

Department Name Oracle Communications: EMEA Sales Consulting
Reporting to Solution Specialist Manager: EMEA Sales Consulting
Travel Frequent travel throughout EMEA

Scope of the Role

This role is a great opportunity for a Telecom, industry and application, experienced specialist to join the exciting and challenging Oracle Communications Global Business Unit (CGBU) and deal with key Communications Providers throughout EMEA. The role involves supporting the sales cycle of major clients (and partners by providing specialist knowledge, expertise and experience to enhance and ensure the quality of information and that the CGBU product portfolio is presented to and appreciated by our existing and prospective Clients and Partners.

Your activities will include taking ownership of client relationships to present and coordinate the CGBU product portfolio and arrange the appropriate input during each stage of the sales cycle and technical proposals.

This will ensure that our client's technical requirements are captured, an overall high level technical solution is identified, the best possible positioning of the product catalogue is defined and a proposal of an appropriate solution to the clients requirements is timely presented back through the most suitable media.

Key Responsibilities
Including, but not limited to:
• Ownership of Technical and Solution based activities for a specific set of clients or opportunities
• Qualification of opportunities according to RFx Process in collaboration with the Sales Lead
• Support the Sales cycle for Technical and Solution based activities in a Pan EMEA capacity.
• Take ownership of and drive the technical aspects of, the opportunity, solution proposal and relationship with the prospective client.
• Identify customer requirements and define appropriate solution fit, demonstrating business benefits using the Oracle Communications application portfolio.
• Coordinate the technical delivery strategy to ensure the deliverables expected by the client are delivered by the most appropriate resource and in a timely manner e.g Architectural Specialists, Product Specialists.
• Enhance customer satisfaction levels by meeting their expectations, following up issues, and resolving problems
• Provide regular market and customer feedback to product management and architect teams.
• Contribute to the ongoing development of the CGBU, through initiatives, building effective collateral and working closely within a highly experienced team.

Essential Skills
• Experience in multi product solution selling within the Communications sector.
• Good communication (written and oral), organisational and time management skills
• Clear understanding of the OSS market place
• Working knowledge of Telecom industry standards and practices
• Able to understand, discuss and explain business and technical issues related to Client’s proposed solution
• Coordinate and facilitate technical workshops and demonstrations/PoCs
• Language: Fluent verbal & written English and French

Desirable Skills
• Architectural experience or product knowledge across the Oracle Communications OSS portfolio or broadly on Order Management, Inventory or Service Activation.
• Able to understand and discuss communications network architectures and topologies (IN, NGIN, GSM, GPRS, IMS, PSTN etc)
• Experience implementing carrier-grade network architectures for voice or services over IP and converged (circuit/packet, fixed/mobile) networks

Experience
• 8+ years of delivering solutions to the Communications sector
• 5+ years experience of successfully supporting sales by providing technical expertise, and/or delivery of technology solutions to all levels within the organisation

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